Scenario: Powerful Question

As an action learning coach, how would you handle the following situation: Someone asks a question that changes the depth and understanding of the true nature of the problem.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (6)

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    Thomas Ernst

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    I would wait to see if the team identifies it as a powerful question first. If not I would make mention at the next intervention check point of the powerful questions being asked, and what the impact is on the discussion at hand. Ideally if the right question is asked, the team is moving in the right direction without intervention on my part.

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    Savin Oeun

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    Being as a coach, I would ask the team that “how can we as a team can have peeper understanding of the problem nature like this”?

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    Prasad Natarajan

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    I will ask the team to write Problem Statement again and ask if we have an agreement on the Problems – Yes / No / Close
    We have another XX minutes to work on this problem and then I will ask the problem presenter what actions he is going to take as a result of this session.
    Now, who has the next question

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    Kathy Zou

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    I will handle it dependent on the situation and learning needs. If I feel the team need to learn more about powerful questioning, I might capture the opportunity and do a pulse-check. I will ask the questions such as “how do you think you did in past XX minutes?” “how was the quality of questions?” and I may ask the team to write problem statement and ask if they have an agreement on problems-yes or not.

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    Esther Inniss

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    I would check to see the impact this had on the team, if any and wait to see if the team recognizes the shift themselves. if this is not addressed by the team, I would enquire whether the questions were being directed to the right persons, ask whether the process was effective / helpful and what they thought about the quality of the questions being posed.

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    Tomasz Pachoł

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    1. I wouldn’t like to interrupt group and stop it from benefiting from this useful question.
    2. During the summing up I would talk with the group What did this question do to them?
    What was unusual about this question that made such an impression. What would they need to ask this kind of questions.
    3. I would do intervention to to make the group realize how effective these kind of questions are.

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