Scenario: Pre-existing Condition

As an action learning coach, how would you handle the following situation: Two team members were arguing in the hall before the session started. As soon as one says something, the other rolls their eyes and mumbles something under their breath.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Barry Hellings


    This is a moment where an intervention is pretty necessary. I would make a statement about what I have seen and heard. I think it’s important not to make assumptions in this case: ‘I see you roll your eyes and mumble after X’s comment. Is there anybody who wants to ask something about this?


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