Scenario: Process Question

As an action learning coach, how would you handle the following situation:

Several team members are sitting with their arms folded across their chest.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (5)

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    Delia Peixoto

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    If the ground rules is being followed and the process is running i would probably would keep running it. But, I could also make the intervention: “I’ve observed that X team members are sitting with their arms folded across their chest. Did anyone else also observed? what is the impact of this at this group? How the group would like to manage this?

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    Velma Morton

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    As the Action Learning Coach, I would state my observation and use that opportunity to intervene and ask the group “ Has anyone else observed this?” What impact does this have on the group and the learning process? I will also remind the group why they are in this action learning session and that their teammate is counting on them to help solve an urgent problem.

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    Ana Paula Alfredo

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    I would intervene, saying: I´ve observed that several team members are sitting with their arms folded across their chest. Has someone also observed it? How this behavior impact the way the group is working?

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    Yixuan Liu

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    As an anction learning coach, I would tell the team members waht I observed and ask the them if they observed this. After that I would let them summarize the influence of the behavior and ask them what should be done.

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    Calixto Salud Jr

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    During the intervention, I will mention that there are “x” number of people in the team who are sitting with their arms folded across their chest. Afterwards I will ask the following;
    1) What is the impact to the team performance on this observation?
    2) What then needs to be changed or enhanced in order to increase team performance?

    Towards the end of the session, I will likewise ask what the impact will be on their own organization if such a behavior was exhibited during meetings or business sessions?

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