Scenario: Quick Response;

As an action learning coach, how would you handle the following situation: Someone from the team mentions it hot in here, someone else gets up to turn the air conditioner on.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (3)

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    Craig Senecal

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    Say: “I’ve noticed that two team members are uncomfortable with the temperature – how does the team want to deal with this?”

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    Jessica Low

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    As a coach, I would ask the following question:
    1. Team, a member of the team mentioned it is hot in here, what would the team like to do?

    The rest of the team members may agree it is hot in there, as a coach I’ll let the team decide who to turn the air conditioner on. Once done, let the session resumes.

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    Sharon Roberts

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    I would say I have observed someone adjusting the air conditioner and ask if anyone else notice that? I would ask about the impact to the team when decisions are made without consulting the team. I would also ask how they want to ensure they reach consensus within the team for all decisions.

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