Scenario: Silo-ed Participants

As an action learning coach, how would you handle the following situation: Each member of the team is focused on their own line of questioning. This becomes particularly clear when participants start asking questions they have asked multiple times.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (8)

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    Hien Quach

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    In this situation, I would intervene by asking team
    – Hi Team, how you think we are are cooperating as a team?
    then I would continue:
    – Based on what we have observed, what can we improve to work more effectively as a team?

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    • Avatar

      Danny de Ruiter

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      As an ALC I would ask: “I’ve noticed that the same questions have been asked more than once. Can you agree on this?”
      If so:
      – “What impact does this have on our session?”
      If negative:
      – “How can we improve our cooperation as a team?”

      Reply

    • Avatar

      Hien Quach

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      I would intervene when observing that same questions are asked multiple times by asking:
      1- I have observed that same questions have been asked more than once. How would this impact on our working session?
      2 – how can we work better as a team?

      Reply

  • Avatar

    Suzan Koike

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    As an Action learning coach I would intervene by asking the group: From 0-10 how much are the questions we are asking contributing to the understanding/solution of the problem?
    After answers I would ask: What can we do better as a group?
    If it is still necessary, I would ask the question later: How can we work better as a group?

    Reply

  • Avatar

    Sneha Govind

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    As an Action Learning coach I would right at the beginning of the session state that we are trying to solve this as a team and need to own up the scenario/problem statement as a team. As members speak up and I see that the same questions are asked multiple times, I would intervene as a coach and ask the following questions –

    1) How do you think we are doing as a group?
    2) What do you think about the quality of questions being asked?
    3) Are we building on to the questions or are the same questions being reframed?

    Reply

  • Avatar

    Hien Quach

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    I would intervene when observing that same questions are asked multiple times by asking:
    1- I have observed that same questions have been asked more than once. How would this impact on our working session?
    2 – how can we work better as a team?

    Reply

  • Avatar

    Tanushree Luthra

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    I would use the (scripted) intervention at 8-10 minutes in to ask:
    – How are we doing as a team?
    – What are we doing well?
    – What could we do better?
    – How are we doing with building on each other’s questions?
    – What is the impact of building on each other’s questions?
    – What does the team want to do about it?
    – Who has the next question?

    Reply

    • Avatar

      Tanushree Luthra

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      I would use the (scripted) intervention at 8-10 minutes in to ask:
      – How are we doing as a team?
      – What are we doing well?
      – What could we do better?
      – How are we doing with building on each other’s questions?
      – What is the impact of building on each other’s questions?
      – What does the team want to do about it?
      – Who has the next question?

      If the single-line of questioning continues, I would go in with a Level 2 intervention and ask:
      – How are we going with building on each other’s questions?
      – What is the impact of not building on each other’s questions?
      – We agreed that the team would …(what the team agreed to during the previous intervention). So what does the team want to do differently?
      – Who has the next question?

      Reply

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