Scenario: Smack(2024)

As an action learning coach, how would you handle the following situation: A participant ‘playfully’ hits another member on the back of the head.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (6)

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    Marcella Lucas

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    I would say “Hi Team – how do we feel about what just happened there?”. This will put the situation back to the group, to 1. observe that happened, and 2. hear from the participants what their observations and reactions are. Based on the responses, I may then follow up with “How do we want to proceed from here?”

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    Amar PATEL

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    Highlight that I observed the behaviour to the team and ask
    • Is this playful interaction common?
    • How do they feel about this type of interaction?
    • If this situation were to happen again, how does the team want to handle it?

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    Thu DO

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    Hello team, I (coach) observed that member A playfully hits team member on the back of the head. What is the impact on the team? How do we prevent this from happening again?

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    sudesh prabhakaran

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    As an action learning coach, I would address the situation promptly yet tactfully. Firstly, I’d intervene calmly to acknowledge the behavior’s impact while ensuring a safe environment. Privately, I’d discuss the incident with the participant, empathizing with their perspective but emphasizing the importance of respectful conduct. In a group setting, I’d facilitate a discussion on boundaries, respect, and effective communication. Follow-up conversations would ensure resolution and monitor ongoing dynamics. This approach aims to address the issue firmly, educate on appropriate behavior, and foster a positive, constructive learning atmosphere for all participants.

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    Yun Teng

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    As a coach, I would intervene and say “I just saw participant A playfully hit another member B on the back of the head.” and ask member B “How do you feel about it?” If member B said he didn’t feel being respected, then I would ask member A about his/her feeling after he/she heart what member B said. And invite the whole team to discuss “What’s the appropriate behavior when we conduct conversation?” If member B just said he/she didn’t feel dis-respected, then I’ll just let it go.

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    Boh Ming John Looi

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    As an Action Learning coach, I would ask the team, “Team, what did you notice just now? Did anything seem unusual? Is it acceptable for one of us to be playful and disrupt other team members? What impact might this behavior have on the session if we allow it to continue?” If the team members are okay with it, we will move on. However, if they are not, I would then ask, “What can we agree upon to prevent similar incidents from happening again?”

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