Scenario: TMI

As an action learning coach, how would you handle the following situation:

A participant responds to the question they were asked and continues on with additional information that is no longer answering the original question.

Tags: Action Leaning, Action Learning Coach, WIAL Action Learning, WIAL Talk

Trackback from your site.

Comments (5)

  • Avatar

    Janice Loh

    |

    As the ground rule says, statements only in response to questions and it can be any kind of statements, not necessary answering the question directly. Thus, I would let the participant finish his response and then intervene at the right moment and ask who has the next question once the participant ends his or her response, if no one else follow up with the next question.

    Reply

  • Avatar

    Amanda Bowman

    |

    I’d make an intervention and ask the participant what question they were answering. Hopefully that would highlight the fact that they are going off track.

    Reply

  • Avatar

    Sumaia Thomas

    |

    As an action learning coach I would interrupt the participant with the following questions: “Are you answering a question or are you asking another question? Depends on the answer, I would continue: What was the question? And/or: What is the new question?
    I would also take the opportunity to ask the group about the learnings of the situation if it had happened more than once using the following question: “Why is it important to keep our answers short?”

    Reply

  • Avatar

    Sumaia Thomas

    |

    in time…
    another possible (or better) question to the participant, it would be:”Could it be that what you were talking about was just answering that question?”

    Reply

  • Avatar

    Andrew Christopher

    |

    Ask them “what question are you answering?” to get them to recognize the disconnect between their additional information and the original question asked.

    Reply

Leave a comment

You must be logged in to post a comment.