Scenario: Two owners

As an action learning coach, how would you handle the following situation: You have two problem owners for your project. You assume that the problem owners have coordinated the presentation of the problem for the kickoff session. As soon as one starts to present the problem the other interrupts with a very different view of the problem.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Zuzanita Zakaria


    I would intervene and ask the team : “Would it help if we have each problem owner present their view of the problem one after another? ”

    If the answer is yes, I would ask : “How and why would it help?”


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