Scenario: Wow

As an action learning coach, how would you handle the following situation: At the end of the session when you ask the team members what they will take back with them, one of the participants says – we are already seeing a shift in how we work together. It’s amazing – people are making sure they understand the problem before jumping to solutions, they are asking powerful curious questions, and they are taking time to really listen to each other.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (3)

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    Ada Chui Shan So

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    It’s a WOW Scenario.
    First of all, I will recognize his/her seeing and findings. And ask questions based on the three levels of learning: Self/ Team/ Organization.
    At the Team level:
    We are now seeing a shift, and what elements are essential for us to keep it on in our Team?Chunking down to Self Level:
    For your own self, what is the important learning?
    Chunking up to Organization:
    What would be the next step for our team to inspire the whole organization about this transformation?

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    Jose Antonio Kahn

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    I would acknowledge the observations of the team member and ask the group if they agreed or have additional input or observations. Afterwards I would ask how they can apply these learnings back in their teams and larger organizations.

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    Kwong Sang Ernest Ng

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    This is a good learning opportunity that can help the participant and the team to learn how they can have growth in the organisation. At the moment, I may ask “What make this shift happened in the team?” “How can we apply this learning in the next session and work?” “What we can do to make sure a shift happened in the next session?”

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