Scenario: Wrap It Up

As an action learning coach, how would you handle the following situation: You schedule 90 minutes for an Action Learning session. 60 minutes in the team has a clear solution.  

Tags: Action Leaning, Action Learning Coach, WIAL Action Learning, WIAL Talk

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Comments (9)

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    Sue J Brown

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    Coach could “lean-in” and check for 100% agreement on what seems to be the “clear” solution; ask: “does anyone have further questions or comments?” The coach has the remaining “conclusion” (reflection) portion of the Action Learning script that needs to be completed with the group. There is still 30-minutes of work for the team.

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    Amar PATEL

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    We have 30 more minutes to focus on both solutions and learning. With these 2 in mind, how would the team like to proceed with the remaining time?

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    Jill Johnson

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    As a coach I would lean in and ask the group if they believe that they have a clear solution. I would then ask the problem presenter if he thinks that he has a clear solution. I would ask, “Were you helped by this team process? If so, how.” Then I would ask, “What action will you take as a result of this session?” I would then explain to the team that they still have about 30 minutes left and I would like to ask them some questions about what they learned. I would ask the following questions: What did you do best as a group? What did you learn about problem-solving? Let’s talk about the skill that you were working on…with encouragement to each one of them. What did you learn that you can take back to your work or lives?

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    Jose Miguel Zaballero

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    Assuming the scheduled interventions were already conducted, and that there was 100% agreement on the problem and that they team proceeded to creating a solution:

    I will check in with the team and ask “how are we feeling with the solutions we’ve generated”? If consensus is that they are satisfied, I will then validate with the problem presenter. And problem presenter is satisfied, then they can present the action steps and I will proceed to spend the rest of the time for learning reflections with the team.

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    Elizabeth Rushton

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    I would ask “How are we doing as a group?”, and if they all agree that they have reached a solution, I would ask “so I’m hearing that you all feel that we have reached a solution, how would you like to use the remaining 30 minutes?” If appropriate, I would then move onto ask the problem presenter “what actions are you going to take as a result of the session?”

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    Maria So

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    As the Action Learning Coach, I have several check points in mind – about the deliverable, team learning and individual (or any specific learning objective) learning. First I will acknowledge the group work, then go on to ask the group to re-exam the status of the solution. Question I will ask include “what’s the benefit of taking a final exam of the solution before making the decision”, “what question can we ask to validate the solution “, “what’s the criterion we can use to evaluate appropriateness of a solution”. Then, I will ask the group to reflect the learning on this re-exam process and what to retain for future decision making reference. I will then inform the group the time left and remind the group about the other objectives of the session (including reflection on team learning and individual learning)., hence will use the rest of the time to finish the agenda.

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    Craig Filipkowski

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    I would make sure that everyone was in agreement with action plan as stated. If they had consensus, I would remind them that action learning, in its most potent form, finds a balance between action and learning. With the commitment you made up front to learning, making appropriate use of the next 30 minutes by discussing learnings can provide great value to this set as a team. Furthermore, it helps us gain insight into what we did so well today, which allowed us to finish early. This is useful information when tackling the next problem and for future scheduling.

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    Janice Loh

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    I would spend the next 15 mins on action planning and first ask the problem presenter on “what are his/her take away on the solution”; follow by asking the team “with the solution that you have in mind now, I would like the group to go deeper into how would you suggest the next steps would be, to design an action plan and what are challenges you foresee?” I would then spend the balance 15 mins for learning reflections of how well they have practiced their competencies and how can they apply what they learnt personally or back to the organisation, or pick on a learning opportunity from the 60 mins discussion and reflect on the learning. Thank everyone for their participation and close the meeting.

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    Sumaia Thomas

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    As an action learning coach I would lean in to confirm the 100% of the agreement that a clear solution was found and I would mention the next step (Conclusion) as Part of the Script that needed to be followed would take us only 15’more. “How the group would like to manage the extra time considering a total of 90′ for the session was planned?”

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