Scenario: Solution Statements

As an Action Learning Coach how would you handle the following situation: When members of the team read their problem statement, what they read is clearly a solution. For instance – “Joe needs to hire me to do a team building activity with his team”.  

Tags: Action Leaning, Action Learning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Ben Sparkman


    I would thank the problem-presenter and then ask him/her to restate their issue as a problem rather than a solution. If the problem presenter is still confused, I would suggest he/she begin their problem with the phrase: “I don’t know how……” Once the problem is accurately stated as a problem, I would ask who has the first question.


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