Scenario: Agreement
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Philippe Rion
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I congratulate the group on reaching a consensus. I point out to them that we are now entering the reflection phase to find possible solutions. If the group has difficulties in getting started, I propose a time of silent reflection and to write their question that they will read to the PP. He/She will choose the question with which to begin this new phase!
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Elisabetta Galli
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I would gently lead back the team to their declared agreement on consensus on the nature of the problem and would comment that this should rigger a new phase that is focused on elaborating possible solutions. I would then invite them to reflect individually and to write down one question they would ask, looking at possible solutions. When finished, I would trigger the new round of questions
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ellen zhang
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I will ask curiously: We have just reached a consensus on the nature of the problem, and now we question the nature of the problem again, what happened.
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Kristi Alcouffe
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I would say…”I’m going to intervene here. I’m observing that questions are still being asked about the nature of the problem, whereas, our Problem Presenter reformulated their initial question and we all have agreed there is a consensus. So Team, I will ask again, can we work with the Problem Presenter’s question? If yes, we are now in the 3rd phase of the session, devoted to the search for ideas and solutions to this problem”.
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MARISTELA GORAYB
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As an action learning coach, if the team starts identifying actions before the end of the session, I would assess what stage the session is at. If you are in the phase of exploring the understanding or reformulating the problem to obtain consensus, I would make an initial intervention like this:
Group, what stage are we in? How could we focus on understanding the problem?
or yet:
How much are our issues focused on understanding the problem?
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Paulina Gucka
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In such case I would intervene by attracting team’s attention to problem solving circle (stages of the problem solving process) that I usually have in the room. I would ask: “When you take a look on the circle & questions you are asking now, how do you think, at which stage are we as group?”. If they notice that they still ask about nature of the problem, I would ask: “What action will move our work forward?” or “How we want to proceed in order to move our work forward?” If they don’t notice that they are still asking about the nature of the problem, I would ask: “How do you want to proceed?” and observe what happens. Usually, even if the team doesn’t notice during intervention & they continue without changing the way of working, they notice later on and learn anyway.
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Nguyen Viet Hai
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I will intervene under the following assumption scenario
Coach:Hello Team, let me remind everyone just a minute before we have had agreement on the problem – yes or no ?
Team: yes
Coach: what make we continue to question involves the problem when we are all have an agreement?
Option 1: If the group still wants to clarify the problem, I will ask them to write down the problem statement again and ask them what was agreed upon, what needs to be clarified and following until the group agrees they are ready to move to solution
Option 2: If The group relalizes they need to move foward to the solution. I will step out with the quesion “who has the next question?”
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Nguyen Viet Hai
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I would intervene to remind the group that the group has previously agreed on the true nature of the problem by asking question
“Hello Team, let me remind everyone just a minute before we have had agreement on the problem – yes or no ?” The team would answer yes as this scenario.
After that, I would need help the team clarify by continue to ask question:”what make we continue to question involves the problem when we are all have an agreement?”
Option 1: If the group still wants to clarify the problem, I will ask them to write down the problem statement again and ask them what was agreed upon, what needs to be clarified and following until the group agrees they are ready to move to solution
Option 2: If The group relalizes they need to move foward to the solution. I will step out with the quesion “who has the next question?”
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Antonella Mediati
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I would intervene and say “I have observed that the questions being asked are still focused on the nature of the problem, yet we just came to consensus a few minutes ago” Has anyone else observed this?
Why is it important to move towards the solutioning phase at this point in our process?
Considering we are in the solutioning phase and we are in agreement with the problem, what types of questions should be asked going forward to make the next X minutes left an effective learning process for all?
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Chanchira Phetburi
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I will point out hte fact on what I observed by intervene the team – “I observed that the questions is still asking on the nature of the problem and we just had consensus on the problem before. Has anyone observed that?”. I will continue asking about the impact “What would be the impact if we still asking the question on the nature of the problem that we have agreed we are at consensus?” and ask for their decision “What should we do to help problem presenter?”
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Taissa Melo
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I would remember the group we are in the problem solving phase and ask if our questions are focused on solving the problem?
What is the importance of asking questions regarding solving the problem and then how do we want to proceed?
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Thuy Nguyen thi Bich
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In this case, the coach should quickly intervene to navigate the team go forward to the solution phase. Following questions should be asked: “Which phase are you working at?” and “What is the final consensus?” The team will realize where they are and state the consensus. Then I notice them to the next step “What should you do after consensus?” and “Which question should you ask to come to solution?”
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Lee Kwan Meng
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As the Action Learning coach, when the team starts to go back to question the nature of the problem, I will have to intervene by asking, “Team, has the team made a final decision to confirm the nature of the problem? This will let them reflect back on the consensus decision they have made and think again if they are really sure on their consensus decision. Then will give them time to think and see who will respond back on whether to move forward to towards the solutions. In a way, this will also redirect them back towards where they should be heading.
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colette cahalane
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I would intervene and say ‘ I am observing that we just reach consensus on the problem and yet I am noticing that the questions are bring us back in exploring the problem. Can I go around again and check if we have agreement on the problem – yes or no.
Option 1: If the answer is yes. I would say ok great take a moment to write down a question that is focused on the problem we have identified and will help us get into exploring possible solutions. Once everyone has a question written down ask who has the next question.
Option 2: If the answer is no. Ask everyone to write out the problem again and check if we have sufficient agreement to proceed?
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ellen zhang
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As an Al coach, I would be curious to ask: we have just reached a consensus on the nature of the problem, and now we question it. What happened? I repeat what I have seen here to remind members of this contradiction, to see if there is any change in the consensus they have reached, and whether there is a need for further consensus
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Camila valente
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In this case, I would intervene asking:
. “Group, I’m noticing that questions are still going on about the nature of the problem. Did you notice that?”
If so, I would ask you next:
. “What is the impact of going back to the nature of the problem when we have already decided that there is consensus on it?
And then: “How can we handle this?”
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Danny de Ruiter
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As an ALC I would intervene by asking “I’ve noticed that you are asking questions about the problem that you have already reached consensus on, instead of working on possible solutions for this problem. Do you agree?”
If so:
– “What’s the impact of going back to asking questions about the problem instead of possible solutions or actions?”
And:
– “How can we move on to working on solutions?”
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Julia zhang
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I would point out the situation objectively and ask the team, “How did this affect the process?”, so that team members can once again clear and agree on the goals discussed in the project stage. Then, ask the team “how to advance more effectively?” So as to learn how to carry on the topic discussion more effectively.
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Vo Minh Thuy Ai
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As an Action learning Coach, I would intervene as follows:
I will ask the group questions:
– Over the past few minutes Coach has observed that we continue asking questions to find out the cause of the problem. Did our group agree on yes or no?
– What makes us continue to ask question of finding the cause after we have agreed on the real problem PP is facing?
– As a group, how can we help PP solve the problem from the real causes that we have agreed on?
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